Activating the iWorker

Ricoh sponsored research shows that European businesses can expect to have more 'intelligent workers' (iWorkers) - reliable, highly skilled employees who perform with speed and accuracy, and have access to all the necessary information to meet the needs of their business and clients - by optimising the way they use technology and eliminating information silos.

In its latest sponsored study conducted by Coleman Parkes, Ricoh sets out to determine the challenges to establishing a more intelligent workforce and offers insight into how businesses can benefit from the presence of more iWorkers in their organisation.

The study was conducted during May and June 2013 by Coleman Parkes Research. The online survey consisted of 735 senior business and IT decision makers across 8 vertical sectors, education, legal, utilities/energy, healthcare, public sector, retail, manufacturing and financial services sectors. Participating respondents were from the UK, Ireland, France, Germany, Spain, Italy, Netherlands, Belgium, the Nordics (Sweden, Finland, Norway and Denmark), Switzerland and Russia.

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Why process optimisation is key to establishing a sharing culture and iWorkforce 

Small and medium-sized businesses (SMBs) across Europe are moving much faster than their peers in larger organisations in the race to complete key digital transformation initiatives. However, they must now optimise business critical processes and document flows to create sharing cultures and attract iWorkers.

Reaping the Benefits of the iWorker

Leaders are aware that to improve information sharing and become more responsive to client needs, they need to optimise critical business and document processes for the future. However, the race is on to realise this objective by 2018 as they look to review and change traditional ways of working and keep up with technology-led change.


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