European business leaders have defined the key attributes required of tomorrow’s successful public sector CIO: a background in marketing and expertise in technology (ranked joint first), followed by business critical process expertise. Although 90 per cent of leaders agree that their CIO is equipped to drive forward the digital transformation of public service delivery, over two thirds of European public sector organisations are far from ready for digital transformation.
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- The 4G Workplace
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The Change Making CIO
Ricoh sponsored research shows that technology is evolving more quickly than the internal processes that support it and more than 1/3 of business leaders worry their organisation will not be able to keep up with technology and they will lose competitive edge.
So in its latest sponsored study conducted by Coleman Parkes, Ricoh sets out to determine how ready organisations are for the future. It also asks how well equipped are CIOs to drive the change required inside their organisation? And how empowered are they to ensure their organisation is successfully meeting the challenges ahead while maintaining competitiveness?
The study was conducted during May and June 2013 by Coleman Parkes Research. The online survey consisted of 735 senior business and IT decision makers across 8 vertical sectors, education, legal, utilities/energy, healthcare, public sector, retail, manufacturing and financial services sectors. Participating respondents were from the UK, Ireland, France, Germany, Spain, Italy, Netherlands, Belgium, the Nordics (Sweden, Finland, Norway and Denmark), Switzerland and Russia.
European business leaders are not yet fully equipped for the digital era, with 63 per cent saying they are far from ready for digital transformation. The number one activity that is having the biggest positive impact on business growth is optimising business critical processes, yet CIOs are least able to change it; just 9 per cent believe the CIO in their organisation is empowered in this area.